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With a Craft Tea Box subscription, get more of what you love. It's easier, cheaper and tastes just as good.
When you subscribe, producing in bulk allows us to pass on cost savings to you.
Tired of long wait times for each order? Arrange your subscription delivery in advance.
There's no minimum commitment - cancel at any time.
Want to change up your latte selection, or skip a delivery if you're not feeling it? It's just a few clicks away.
Prefer Matcha, Hojicha or both? Mix and match your favourites. Change this any time after subscribing.
How often do you want them? Choose from 1, 2, 3 or 4-week intervals. Change this any time after subscribing.
Let your lattes come to you. Money may not buy happiness, but this is pretty close.
When will the lattes be delivered?
You can select your first delivery date and time in the Cart page (after you press Subscribe).
Thereafter, deliveries will be made on Mondays between 11am-5pm. The perfect way to start the week :) Intervals will depend on your selected frequency.
You can view the delivery schedule by logging into your account, clicking on Manage Subscriptions, then selecting Delivery Schedule.
Can I change the delivery date?
Yes, you can request for a change in the delivery day by sending an email to our Customer Support Team at hello@craftteafox.co.
We're also working on a feature which will allow you to select the delivery date on your own, which will be launched in a few months!
How do I cancel my subscription?
Cancellation is risk-free and fuss free. Simply login to your account, select Manage Subscriptions, and click on Cancel beside the subscription you wish to cancel.
When will I be billed for my subscription?
For the first delivery, your credit card will be charged at the time of subscription.
For the following deliveries, your credit card will be billed at the end of the week (usually Friday), at 1, 2, 3 or 4-week intervals (depending on your selection).
You can view your billing schedule by logging into your account, clicking on Manage Subscriptions, then selecting Delivery Schedule on the left.
Can I change my selection later on?
You can change your selection of lattes, or the number of lattes to be delivered in total.
Just log in to your account, select Manage Subscriptions, and select "Change product variation" for the subscription you wish to change.
You can change this at anytime, but your choice should be made at least 4 days before an upcoming delivery in order to take effect for that delivery.
Can I skip a delivery / pause my subscription?
Yes! To skip a delivery, simply click Skip next to the delivery you would like to skip. You can also unskip the delivery by clicking Unskip next to the order.
Can I return used bottles for recycling?
Yes, used bottles can be collected on your subsequent delivery!
Click here to learn how to return your glass bottles for recycling.
My purchased was delivered within 2 days of placing the order online. All products received in good condition plus there are plenty of matcha recipes on Craft Tea Fox website to try out. The ceremonial matcha powder is if good quality. I totally enjoyed the experience.
Good quality matcha, have been drinking matcha for the past 4 months for skin maintenance, but this is the first time trying Craftteafox and it did not disappoint, as gd as those I bought from Uji direct.
The matcha turned out to be smooth and creamy and it doesn’t taste very bitter. It has a nice deep flavour that is not too overpowering.
I am not a matcha person but had to try it due to health reasons. I am glad i chances upon this quality matcha set and it made my matcha journey an enjoyable one. My son and i look forward to our matcha lattes daily and sometimes, 1 is not enough. Love how the quality of the powder, not grainy and mixes well.
I did not knew how a great quality matcha tastes like until I tried Craft Tea Fox! It totally changed my matcha expectations when I try out matchas from different cafes.
Got the starter pack which is good for making basic matcha latte! Have been making it very often and the tips given from the guide are very clear. However, I do realise the matcha will still spill when pouring out from the chawan.
Previously tried the matcha starter kit and I loved it! Drinking matcha has became my daily routine especially when the matcha from Craft Tea Fox is rather affordable and taste amazing! Now I’m on their matcha subscription which ensures that I won’t run out of matcha. Highly recommended 👍
Works like magic. I managed to poop after about 10 hours. Taste is ok.
I never realised that there were natural alternatives to laxatives. Now that I've tried this, I am less worried if I have constipation. It works quite well and is really not too strong.
It worked well and was very gentle (though I could still feel the effects). Would use it again.
